Cisco Unified Communications Manager Express Application

Cisco Unified Communications Manager Express (CME) is an embedded call-processing application that provides enterprise-class IP telephony features directly on Cisco Integrated Services Routers (ISR). It is the central element of Cisco’s small-to-medium business communication strategy, offering a simple, affordable, and highly reliable telephony solution.

Cisco CME stands out for its extensibility and openness, allowing businesses to integrate voice services with web-based applications and existing business workflows. By running on the router’s IOS, CME eliminates the need for an external server, streamlining operations and reducing maintenance costs. It supports high-quality video calling, presence information, and seamless integration with desktop applications, ensuring that employees can collaborate effectively regardless of their location or device.

Key Features:

• Unified Platform: Integrates voice, video, security, and data into a single-box solution.

• User Productivity: Presence-based features and quick access to customer data via software dashboards.

• High Availability: Built-in resiliency and disaster recovery features for constant connectivity.

• Scalability: Easily grows with the business by adding licenses and endpoints as needed.

• Versatility: Compatible with Windows, Linux, and various mobile operating systems for softphone support.