Setting up IP telephony
mdtech: Implementation and Maintenance of Corporate IP Telephony Systems
IP Telephony is a modern, high-tech alternative to traditional analog communication, utilizing the Internet to transmit voice data. mdtech helps businesses in Uzbekistan unite offices and remote branches into a single network, ensuring flawless communication quality and business process automation.
Benefits of IP Telephony for Your Business:
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Cost Reduction: IP telephony rates for international and long-distance calls are significantly lower than traditional carrier rates.
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Multi-channel Capability: The "line busy" signal is a thing of the past. A single number can handle an almost unlimited number of concurrent incoming calls.
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CRM Integration: Automate business processes by integrating telephony with your CRM for better customer insights.
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Call Control: Record all employee conversations and access detailed analytics at any time.
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Routing Flexibility: Set up custom call flows, interactive voice response (IVR), and team conference calls.
Implementation Stages by mdtech:
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Assessment: Analyzing the current network infrastructure and defining technical requirements.
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Design: Selecting hardware (IP-PBX, handsets) and software based on business needs.
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Installation: Server setup, routing configuration, connecting to telecom providers, and CRM integration.
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Training & Support: Staff onboarding and technical maintenance provided in 5/2 or 24/7 modes.