"Voice of Business: Professional Communications"
Voice of Business: purchase 10+ Cisco IP phones and get a free smart IVR menu setup to fully automate your incoming calls.
Your phone system is the face of your company. Make it flawless with Cisco IP Phones and our expert setup — at no extra cost.
A customer’s first impression depends on how quickly they are answered and how intuitive your voice menu is. We will help you automate call handling and project the image of a large, reliable corporation.
Included Services (Free with orders of 10+ Cisco IP phones):
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Telephony Audit: We analyze your current communication costs and operator performance to identify "bottlenecks" where you might be losing customers.
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Call Logic Design: We create an efficient call distribution scheme. Customers will always be routed to the right specialist (Sales, Tech Support, or Finance).
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IVR Menu Setup: We program an Interactive Voice Response system ("Hello! Press 1 for..."). This reduces the receptionist's workload and speeds up service.
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Operating Hours & Voicemail: Configuration of automated night mode switching or voicemail recording during after-hours.
Why is this beneficial?
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Corporate Image: A professional voice menu puts you on par with market leaders.
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Zero Missed Calls: A well-planned call queue ensures every customer reaches your team.
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Time Efficiency: Automating routine call transfers saves your staff's valuable time.